What is NILs?

No Interest Loans (NILs) provides individuals and families on low incomes with access to safe, fair, and affordable credit. Loans are available for up to $1,500 for essential goods and services such as car repairs, new fridges or washing machines, and medical procedures. Repayments are set up at an affordable amount usually over a 12 month period.

To be eligible for NILs you must hold a Centrelink Health Care Card or a Pensioner Concession Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants).

No Fees – No Charges – No Interest – No Credit check is required for this loan

What can I use it for?

NILs helps people to avoid high interest loans and it can be used for items such as education expenses, laptops, health expenses, car repairs and registration, household appliances and furniture. It cannot be used for cash, holidays, rent or fines.


Good Shepherd is working with the Australian Government and NAB to provide no interest loans up to $3,000 towards rent and utilities for people who have lost income due to Coronavirus.

Visit householdrelief.org.au to learn more.

How do I apply?
Contact a NILs worker by phone on 0427 895 596 (Weekdays 9am to 5pm) or email nils@echo.org.au

They will explain the process to you and assist with your application. A NILs loan officer will help you develop a budget to see how much you can afford to pay back each fortnight. Some documents are required, for example, evidence of your income, bank statements and how long you have lived in the area – Click here to see the full list of documents required.

Cockatoo NILs accepts applications throughout Victoria and all information is kept strictly confidential.

Cockatoo NILs is managed by ECHO Youth and Family Services, funded by Good Shepherd Australia New Zealand and the capital for the loans is provided by the National Australia Bank.